Better decisions. Better products.
Instead of gut instincts.
Your Berlin-based UX agency for
digital interfaces and AI experiences
individual projects or a scalable UX system
research, testing, design and UX strategy

How can we help you?

Make product decisions without guesswork.
Many decisions are so important and urgent that there isn’t time for a large-scale study. Nevertheless, we provide you with a solid basis on which to make your decision: AI-supported and backed by experts.
We have already been able to help our customers like this:
Ideation workshops for AI and beyond
From idea to solution, our design sprints are fast and user-centred. We turn your visions, such as AI features, into tested prototypes. We analyse user needs together, prioritise features and test clickable prototypes with real users. This approach saves you development time and enables you to identify early on what really adds value.
We have already been able to help our customers like this:


Design that works – relaunch with added value
We will support you throughout the process of relaunching your product, from the initial idea to the finished article. Through research, UX/UI design and testing, we create a result that not only looks good, but also delivers long-term value by being genuinely relevant to your users.
We have already been able to help our customers like this:
Holistic user focus for better products
We optimise your products throughout the entire customer journey, from prototype to finished product, from website to job advert, and from Google search to product delivery. By gathering continuous user feedback and conducting targeted testing, we increase conversion rates, customer retention and satisfaction.
We have already been able to help our customers like this:


We’ll support your UX strategy to enhance UX.
We develop practical, strategic and future-proof UX structures and processes. Whether you’re setting up a whole new department, bringing in an external UX team, or simply looking for the occasional piece of advice, we’ll support you in exactly the way you need.
We have already been able to help our customers like this:

Complex projects need special UX
Demanding, innovative projects require more than just a gut feeling: we provide certainty. From validating your product ideas and devising UX strategies to measuring maturity and running design sprints, we provide the substance you need to make important decisions.
We have already been able to help our customers like this:
Complex projects need special UX
“Our UX consultant quickly grasped the complexities of the energy supply market and really understood the heart of the project. This allowed her to identify issues that we hadn’t noticed before.”
Michael Bengsch
Senior Business Development Manager, E.ON
Still not convinced?
Find out what our customers say about us, or take a look at
more case studies.
“Userlutions was a huge help in setting up our UX research department! We benefit from the agency’s collective knowledge and best practices.”
Nina Ehrenberg
SVP Digital Product Management
KLiNGEL Group
Do you already know what you need?
UX research and user requirements
At Userlutions, we believe that UX research is about more than just data collection. We deliver concrete, user-centred insights that measurably improve product decisions. We use customized methods, such as remote interviews and online surveys, to ensure that solutions truly meet your users’ needs.
Our methods
UX Testing
We offer professional usability testing to make your digital and analogue products more user-friendly. By using targeted testing methods, we gain valuable insights into user behaviour, identify weak points, and provide specific recommendations for optimisation to ensure long-term success.
Our methods
UX/UI Design
We offer bespoke concepts and interface designs to make your digital and analogue products intuitive and user-friendly. In our in-house UX Design Studio, we develop creative, functional solutions tailored to your users’ needs. Our goal is to create outstanding user experiences through thoughtful, aesthetically pleasing and functional design.
Our methods
UX strategy and enablement
We support you throughout the entire user-centred design process, from strategy to implementation. Through UX enablement, we help you develop user-centred solutions and empower you and your team to apply these methods long term. This enables us to create digital products that combine your business goals with the needs of users in the most effective way possible.
Our methods
UX Design

Do you need a new concept, a redesign or UX optimization? Our UX design studio is here to support you with your projects. The more complex, the more exciting!
How we work
We are part of the team
We work closely with you and your team to develop innovative UX solutions, fostering interdisciplinary collaboration and continuous exchange. As part of your team, we will work together to achieve outstanding results.
We will support you with our expertise.
We help you overcome UX challenges through targeted consulting, whether you require one-off support or regular appointments. We focus on enabling your organisation to deliver a great user experience, and we do so with empathy, user-centricity and collaboration at the heart of everything we do.
What do you want to start with? Let’s talk!

Birgit Bärnreuther
Head of Consulting
+49 30 / 544 870 24
(Mon to Fri from 9 a.m. to 6 p.m.)

Birgit Bärnreuther
Head of Consulting
+49 30 / 544 870 24
(Mon to Fri from 9 a.m. to 6 p.m.)

